Ghana Water (formerly GWCL) wants more customers to pay digitally. In January 2026, its managing director said only 20 to 30% of domestic users pay digitally. Paying on your phone saves a trip and gives you instant proof of payment.

What you need

  • Your account number from your water bill.
  • The amount you want to pay.
  • Money in your mobile money wallet.

MTN MoMo

  1. Dial *170#.
  2. Choose MoMo Pay & Pay Bill, then the utilities option.
  3. Select Ghana Water.
  4. Enter your account number and the amount.
  5. Confirm the account name, then enter your PIN.

Telecel Cash and AT Money

Dial *110# and look for bill payments or utilities, then Ghana Water. A 2024 Ghana News Agency report quoted the water company pointing customers to these codes.

Menus and codes change from time to time. If an option number on your phone differs from the one here, follow the option names instead.

The GWCL app

A GWCL bill payment app is available on the app stores. You select your account, enter the amount and pay by mobile money or card.

Keep proof

  • Save the confirmation SMS and transaction ID.
  • If your next bill does not show the payment, contact Ghana Water with those details.
Pay only through official menus and apps. Do not pay “meter officers” or strangers on WhatsApp who offer discounts or to clear your arrears.

This guide was checked in October 2026. Menus and services change, so if something looks different on your phone, check with your provider.

Common questions

What is the code to pay my water bill?

Ghana Water has pointed customers to *170# for MTN MoMo and *110# for Telecel and AT. Look for the Ghana Water option under bill payments.

What details do I need?

Your Ghana Water account number, printed on your bill.

Is there an app?

Yes, a GWCL bill payment app is available on the app stores, letting you pay by mobile money or card.

How do I prove I paid?

Keep the confirmation SMS and transaction ID. Take a screenshot.

Sources